24-Hour Window: You can request a full refund within 24 hours of your premium download purchase.

Quality Issues: If you are not satisfied with the quality of your generated Star Polaroid, we’ll provide a full refund.

Technical Problems: If technical issues prevent you from downloading your premium result, you’ll receive a full refund.

Processing Errors: If AI fails to process your image correctly or produces an unsatisfactory result, we’ll refund your payment.

Step 1: Contact support (support@starpolaroid.com) with your order details and the reason for your refund request.

Step 2: Provide your transaction ID, the email used for purchase, and a brief description of the issue you experienced.

Step 3: We’ll respond within 24 hours and process your refund immediately if it meets our refund conditions.

Processing Time: Approved refunds are processed within 1-2 business days and will appear in your account within 3-5 business days.

Refund Method: Refunds are issued to the original payment method used for the purchase.

Full Amount: We refund the complete purchase amount including any processing fees you may have paid.

Confirmation: You’ll receive an email confirmation once your refund has been processed and issued.

Quality First: We’re constantly improving our AI technology to deliver the best possible results for every user.

Fair Treatment: We believe in treating our customers fairly and will work with you to resolve any issues before processing a refund.

Continuous Improvement: Your feedback helps us improve our service. Even if you request a refund, your input is valuable to us.

No Questions Asked: If you’re not satisfied within 24 hours, we’ll process your refund without lengthy explanations required.